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Information about home care services in Serbian language

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'Home Care for the Elderly: Manual for Volunteers'' - Serbian language

NSHC, 2006.g.

Download: PDF 1.98MB

 
 

''At this Age''

Participatory research on life of the elderly in Serbia,

NSHC, 2005

English language

 pdf 460KB

 

 

Home Care Service is supported by:


 
 
 
 
 
 
 
 
 
 
 
 

Home Care Services for the Elderly

NSHC's Home Care Services for the Elderly had started with work on 9 October 2006 as a continuation of activities started in January 2002, when home care services were initiated for the forst time in NSHC, with support from German organizations Renovabis and Malteser.

Home care services are implemented within a Pilot Project in Novi Sad, which is one of the components of the Programme ''Support to Eldelry Protection Policy Reform (second phase)''. The Programme is being implemented by Italian NGOs Progetto Sviluppo CGIL, ARCI Cultura e Sviluppo, in cooperation with the Ministry of Work and Social Policy of the Republic of Serbia, cities, social and health institutions, NGOs and elderly associations in Kragujevac and Novi Sad. The Programme is co-financed by the Foreign Ministry of Italy.

 

For the need of this project NSHC employs one project coordinator, four nurses, eight home makers, a psychologist, senior nurse - supervisor, medical doctor and social worker. Beneficiary selection criteria were established, in order to give priority to those elderly people who are in need for home care services, who are poor, who are living alone without support from their relatives and friends. Beneficiaries or their relatives can apply for these services simply by making a telephone call to NSHC.

 

Within this project, and in cooperation with other providers of social and health services in Novi Sad, NSHC prepared a publication ''Social and Health Services for the Elderly - Research in Novi Sad''. This publication should serve as a basis for preparation of comprehensive guide through various srevices for the elderly in Novi Sad.

 

Results Achieved in the First Year

 

Social worker and a senior nurse have paid home visits to all the persons who had applied for our services. There were 239 of such visits. Most of these beneficiaries were recommended to our staff by their relatives and neighbors.

Out of the mentioned number, services were approved for 151 elderly person based on established selection criteria. In the first year of work there were 9,299 home visits. 33% of our beneficiaries receive home care services only, 59% receives help at home services, and 8% receives both kinds of services or doctor's services only.

There were 206 doctor's visits in the first year. Services provided were medical check-ups, supervision and advice.

Information leaflets for beneficiaries were printed in 10,000 copies. Half of that amount was distributed during the first year through institutions and directly.

 

Training and Educations in 2007 held for staff of organiyations and institutions providing services to the elderly in Novi Sad:

 

Seminar ''Home Care Servicees for the Elderly'' held on 9 - 12 October 2006 in NSHC, organized by Progetto Sviluppo

 

Seminar ''Multidimensional Evaluation of Services for the Elderly'' held on 2 November 2006 in NSHC, organized by Progetto Sviluppo

 

Rehabilitation Approach in Home Care, held in January 2007, organized by Medical Rehabilitation Clinic of the Clinical centre in Novi Sad  

 

Enterprise Management Course, held on 16 - 18, 23 - 25 January 2007, organized by Alma Mons

 

Lectures on Social Enterprises, held on 27 February and 1 March 2007 in NSHC, organized by ARCI and Progetto Sviluppo 

 

Description of Services

A

Home care services provided by nurses:

1.

Maintaining personal hygiene

Washing / helping a person to wash, bed bathing, hair washing, daily washing, nail clipping

Changing diapers of incontinent persons, washing and maintaining hygiene

Feeding a person who is not capable to feed him/herself  / helping a person to eat

Dressing up / helping a person to dress

2.

Bed hygiene and comfort

 

Maintaining bed hygiene (changing sheets, bed disinfection)

Moving a person in bed

3.

Maintaining and improving mobility

 

Assisting in a person’s mobility: handling a person safely while helping him/her to move (stand up, walk, sit down, lay down)

Handling mobility aids

4.

 

Home care health services

Positioning a person in a bed

Pressure sores prevention: moving a person in bed, giving massages, applying protective creams

Wound care

Checking and maintaining hygiene of a catheter, a stoma, a breathing tube

Control of prescribed medicine taking

Monitoring and control of vital signs: blood pressure, pulse, breathing, body temperature, etc.

5.

Counseling and preventive work with a beneficiary and his/her family

 

 

Providing advice on adapting the home (regarding safety and maintaining mobility)

Promoting healthy eating and drinking

Promoting continence

Providing advice on how to prevent infections

Equipment and material provided by nurses (purchased within the project): blood pressure measuring device, glucometer, gluco-strips, overcoat, soap, disinfection solutions, gloves, protective cream, gauze, bandages, talc

Equipment and material NOT provided by nurses (provided by a beneficiary): catheters, urine bags, protective rubber sheets, bed pans, washing powder (for clothes washing), towels, bed sheets, adult diapers, thermometer, shampoo, nail scissors, mobility aids, stoma bags

 

B

Help at home services provided by carers:

1.

Cleaning services

Dusting, vacuum cleaning and washing floors, washing dishes, cleaning and disinfecting a kitchen, cleaning and disinfecting a bathroom, washing windows and curtains, making bed etc.

2.

Assistance with clothes hygiene

Washing clothes (in a washing machine), drying and ironing clothes

3.

 

Various errands

Getting groceries and preparing light meals

Paying the bills (phone, electricity, rent…)

Going to a pharmacy for prescribed medicines and to the doctor’s for prescriptions

Making necessary contacts with various services (social, medical and other)

Equipment and material provided by home makers: disinfection solutions, gloves, overcoats, soap, washing cloths

Equipment and material NOT provided by home makers (provided by a beneficiary): detergents, vacuum cleaner, iron, washing machine, money for groceries and paying bills, kitchen dishes

 

NOVI SAD HUMANITARIAN CENTER 2004 - 2008